News Help with Universal Credit Do you need support with Universal Credit? Universal Credit is a monthly payment from the government to help with living costs. If you need help submitting a claim, creating an online application, or any other issues with your account and payments - we can help you. Together, Refugee Roots and Always Community are working to offer 1-to-1 advice sessions for those accessing essential financial assistance. The Universal Credit support sessions are on Mondays and Thursdays from 9:30am to 1pm, by appointment only, at 16 Clarendon Chambers, 32 Clarendon St, Nottingham, NG1 5LN. To book an appointment, please use the forms below. Book Daniela Book Fawad Manage Cookie Preferences