Covid-19 Response

We are now providing a Telephone Befriending service as well as in person befriending. Volunteers are making contact with participants weekly. They offer support, conversation and checking in on participants as well as Telephone English Lessons. 

Small socially distanced befriending groups are meeting in person outdoors as are one to one befrienders with their befriendee. Navigators will accompany to the most urgent appointments and will provide remote support where possible.

This could involve helping someone prepare for an appointment, find their way by sharing directions and instructions or helping explain how to travel to an appointment. 


We have a wonderful team of volunteer befrienders who can meet with participants weekly for 1-2 hours over a 3 month period. Befrienders might meet in a cafe or library where they can provide English conversation, support to access local service providers, or find opportunities to volunteer. The service is tailored to the participant's needs and goals. Participants work with the project coordinator to identify their goals. Then the participant is matched to a suitable volunteer befriender. The project coordinator facilitates the befriending relationship and provides support to participants and volunteers. Through befriending women like Awa are more confident.

I am really happy that I met my befriender, my English got better, I saw more places in Nottingham and I am not afraid to go out. 


Beyond the one to one befriending that we offer we can also provide volunteers who can accompany asylum seekers and refugees to appointments to develop their skills and build their confidence and increase their access to local services, support and attend essential appointments such as medical, solicitors and Home Office appointments. 

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